Privacy Policy

Berserkmode ("we", "us", or "our") operates this website. This policy describes what personal data we collect, why we collect it, and how we use it.

Information we collect

When you place an order we collect your name, email address, shipping address, and payment details. Payment card information is processed directly by Stripe and is never stored on our servers.

We also collect standard web server logs (IP address, browser type, pages visited) for security and performance purposes.

How we use your information

We use your personal data to:

• Process and fulfil your order
• Send order confirmation and shipping notification emails
• Respond to customer service requests
• Detect and prevent fraud

Third-party services

We share your data with the following third parties only as necessary to fulfil your order:

• Stripe — payment processing. Subject to the Stripe Privacy Policy.
• Resend — transactional email delivery.
• Shipping carriers (UPS, FedEx, USPS, DHL) — your name and address for delivery.

Data retention

We retain order data for a minimum of 7 years as required by applicable tax and accounting regulations. You may request deletion of your account data at any time by contacting us.

Your rights

Depending on your location, you may have the right to access, correct, or delete your personal data, or to object to its processing. To exercise these rights, contact us at privacy@berserkmode.com.

Contact

Questions about this policy? privacy@berserkmode.com